Managed VoIP with white-glove service, custom reporting, and pricing that fits your budget
Interlink is the VoIP provider that treats your phone system like a managed service — not a software subscription you're handed and left to figure out. Where enterprise UCaaS vendors sell you a portal and a knowledge base, Interlink assigns you a dedicated team, builds the custom call reports your business actually needs, and manages your system on your behalf. For budget-conscious organizations that are tired of paying enterprise prices for features they never use and support that never picks up, Interlink is the alternative worth a conversation.
Interlink (interlink-co.com) is a managed VoIP and UCaaS provider that differentiates through a service-first model — combining cloud telephony with managed services, proactive monitoring, and custom analytics reporting that larger platform vendors don't offer. Unlike self-service UCaaS platforms, Interlink's team handles provisioning, configuration, moves/adds/changes, and ongoing optimization as part of the service — turning your phone system into a fully managed resource rather than an IT burden. Interlink's custom reporting platform is a standout differentiator: while major UCaaS vendors provide generic dashboards, Interlink builds tailored call analytics reports mapped to your specific business KPIs — call volume by department, agent performance, SLA adherence, and more.
Deployment model: Cloud VoIP + Managed Services; dedicated account and support team. Pricing model: Per line/seat per month with managed services included. Typical price range: Typically 30–50% below comparable enterprise UCaaS pricing; custom quotes. Pricing is negotiable at volume — Compare Select benchmarks quotes against real transacted deals before you sign.
Interlink assigns a dedicated account manager and technical team to your deployment. Moves, adds, and changes are handled by Interlink — not by your IT staff logging into a portal.
Interlink builds tailored call analytics dashboards mapped to your specific KPIs — not generic UCaaS reports. Department-level call volume, agent performance, SLA tracking, and custom metrics on request.
Interlink monitors your VoIP environment 24/7 — identifying call quality issues, capacity constraints, and configuration drift before they become user complaints.
Flat per-seat pricing with no hidden fees for moves/adds/changes. Typically 30–50% below RingCentral and Zoom Phone at equivalent feature levels — verified through Compare Select's cost modeling.
Interlink supports hosted VoIP, SIP trunking to existing PBX hardware, and hybrid deployments — allowing organizations to migrate at their own pace without a disruptive forklift.
On-demand and automatic call recording with configurable retention policies, access controls, and audit logs — meeting HIPAA, FINRA, and industry-specific compliance requirements.
| Alternative | How it compares |
|---|---|
| RingCentral | RingCentral offers more features and broader global coverage at higher price points with less managed service. Interlink wins on price, managed services, and custom reporting for SMB/mid-market. |
| Zoom Phone | Zoom Phone is a self-service platform with a stronger consumer brand. Interlink wins where managed service, custom analytics, and cost are the decision criteria. |
| Microsoft Teams Phone | Teams Phone is a fit for M365 shops but requires significant IT expertise to deploy and manage. Interlink handles all management on behalf of the customer. |
Interlink's managed service covers initial deployment and configuration, number porting, user provisioning, ongoing moves/adds/changes, proactive quality monitoring, and custom report delivery. Your IT team doesn't need to touch the phone system after go-live — Interlink manages it on your behalf.
Very. Interlink builds reports against specific business KPIs — if you need a daily report showing call volume by department, average handle time by agent, and SLA adherence by queue, Interlink will build and schedule that report. Compare Select works with you to define reporting requirements during the scoping phase.
Yes — Interlink supports hybrid deployments where SIP trunks connect to existing on-prem PBX hardware. You can route new numbers through Interlink's cloud while keeping legacy extensions on your PBX, allowing a phased migration at your pace.
For a 100-seat deployment, RingCentral Core runs approximately $2,000/month. Interlink's equivalent managed service typically lands at $1,000–$1,400/month — representing 30–50% savings. Compare Select will pull exact quotes from both and model 3-year TCO including managed services value.
Compare Interlink against every alternative in our VoIP & UCaaS comparison, or browse the full vendor directory. Ready for pricing? Talk to a Compare Select advisor — our guidance is free and vendor-neutral.