Enterprise UCaaS from the company that built the global internet
Cisco Webex Calling is the UCaaS platform for organizations that demand enterprise-grade reliability, deep security, and the telephony feature depth that only a company with 40 years of networking DNA can deliver. For organizations migrating off Cisco Unified Communications Manager (CUCM) on-prem, Webex Calling is the natural cloud destination — preserving Cisco endpoint investments and existing admin familiarity while moving call control to Cisco's cloud. If compliance, security, and Cisco ecosystem continuity are your primary buying criteria, Webex Calling is the platform.
Cisco Webex Calling is Cisco's cloud-based calling solution, delivered as part of the broader Webex platform that includes meetings, messaging, and contact center. Cisco's calling heritage — built on decades of CUCM, CUBE, and SBC development — gives Webex Calling the deepest enterprise telephony feature set of any UCaaS provider. Organizations migrating from CUCM can often reuse existing Cisco IP phones, preserve dial plans, and transfer existing PSTN carrier agreements via Cisco's Local Gateway architecture. Webex Calling is available globally through Cisco's partner-delivered model, with carrier connectivity via Webex Calling Local Gateway, Cloud Connected PSTN, or Cisco Calling Plans.
Deployment model: Cloud (SaaS); Cisco global data centers; PSTN via Cisco or bring-your-own carrier. Pricing model: Per user per month; partner-delivered pricing. Typical price range: $17–$35/user/month (through partner); volume discounts negotiated. Pricing is negotiable at volume — Compare Select benchmarks quotes against real transacted deals before you sign.
Migrate from Cisco Unified Communications Manager to Webex Calling while preserving existing Cisco phones, dial plans, and call routing logic — reducing migration disruption significantly.
Existing Cisco 8800 and 7800 series IP phones register directly to Webex Calling — protecting existing hardware investment without a forklift endpoint replacement.
Webex calling, meetings, messaging, and file sharing in a single app on desktop and mobile. Consistent experience with Webex Meetings without requiring separate applications.
End-to-end encryption for all Webex calls and meetings, GDPR compliance, data residency options, and FIPS 140-2 certified cryptography — meeting the most demanding security standards.
Native cloud contact center on the same Webex platform — AI-powered routing, workforce management, and omnichannel support integrated with Webex Calling.
| Alternative | How it compares |
|---|---|
| RingCentral | RingCentral has a wider partner ecosystem and more third-party integrations. Webex Calling wins for Cisco ecosystem shops and organizations migrating from CUCM. |
| Microsoft Teams Phone | Teams Phone is tightly integrated with M365. Webex Calling wins for Cisco-centric organizations and offers deeper telephony features for complex enterprise environments. |
Yes — Cisco 8800 and 7800 series phones are supported on Webex Calling. Older 7900 series phones are not compatible. Compare Select will run a device compatibility assessment before migration planning.
Cisco offers a migration credit program for CUCM customers moving to Webex Calling. The value of remaining maintenance can offset the first year of Webex Calling licenses. Compare Select will model the financial trade-off and facilitate the credit conversation with Cisco.
Compare Cisco Webex Calling against every alternative in our VoIP & UCaaS comparison, or browse the full vendor directory. Ready for pricing? Talk to a Compare Select advisor — our guidance is free and vendor-neutral.